Frequently Asked Questions
About Online Therapy
Frequently Asked Questions About
Online Therapy
Find answers to common questions about therapy, insurance, scheduling, and our platform. Still have questions? Give us a call: 818-821-6012
About Our Therapists and Services
What is Family Time Centers?
What is Family Time Centers?
What is Family Time Centers?
What does therapy at FamilyTime Centers cost?
What does therapy at FamilyTime Centers cost?
What does therapy at FamilyTime Centers cost?
What makes Family Time Centers different from other therapy practices?
What makes Family Time Centers different from other therapy practices?
What makes Family Time Centers different from other therapy practices?
Do you only work with families or do you see individuals too?
Do you only work with families or do you see individuals too?
Do you only work with families or do you see individuals too?
What are your therapists' qualifications and experience?
What are your therapists' qualifications and experience?
What are your therapists' qualifications and experience?
Therapy Process and Sessions
How do I schedule my first appointment?
How do I schedule my first appointment?
How do I schedule my first appointment?
What happens during the first session?
What happens during the first session?
What happens during the first session?
How often will I need to attend sessions?
How often will I need to attend sessions?
How often will I need to attend sessions?
What should I expect during ongoing therapy sessions?
What should I expect during ongoing therapy sessions?
What should I expect during ongoing therapy sessions?
How long does therapy usually take?
How long does therapy usually take?
How long does therapy usually take?
What if I need to cancel or reschedule a session?
What if I need to cancel or reschedule a session?
What if I need to cancel or reschedule a session?
What technology do I need for online therapy?
What technology do I need for online therapy?
What technology do I need for online therapy?
Insurance and Payment Information
How do I know if you're in-network with my insurance?
How do I know if you're in-network with my insurance?
How do I know if you're in-network with my insurance?
What's the difference between in-network and out-of-network coverage?
What's the difference between in-network and out-of-network coverage?
What's the difference between in-network and out-of-network coverage?
Do I have out-of-network mental health benefits?
Do I have out-of-network mental health benefits?
Do I have out-of-network mental health benefits?
What should I ask my insurance company before starting therapy?
What should I ask my insurance company before starting therapy?
What should I ask my insurance company before starting therapy?
What's the difference between PPO and HMO plans for therapy?
What's the difference between PPO and HMO plans for therapy?
What's the difference between PPO and HMO plans for therapy?
How do I find out my specific out-of-network benefits?
How do I find out my specific out-of-network benefits?
How do I find out my specific out-of-network benefits?
How much will insurance reimburse for out-of-network therapy?
How much will insurance reimburse for out-of-network therapy?
How much will insurance reimburse for out-of-network therapy?
What if I haven't met my deductible yet?
What if I haven't met my deductible yet?
What if I haven't met my deductible yet?
Are there session limits with out-of-network benefits?
Are there session limits with out-of-network benefits?
Are there session limits with out-of-network benefits?
Should I use my insurance or pay out-of-pocket?
Should I use my insurance or pay out-of-pocket?
Should I use my insurance or pay out-of-pocket?
How do I decide which payment option is best for me?
How do I decide which payment option is best for me?
How do I decide which payment option is best for me?
Privacy and Confidentiality
Is everything I say in therapy completely confidential?
Is everything I say in therapy completely confidential?
Is everything I say in therapy completely confidential?
How secure is online therapy compared to in-person sessions?
How secure is online therapy compared to in-person sessions?
How secure is online therapy compared to in-person sessions?
What if someone in my household might overhear my session?
What if someone in my household might overhear my session?
What if someone in my household might overhear my session?
Do you record our therapy sessions?
Do you record our therapy sessions?
Do you record our therapy sessions?
How do you protect my personal information and therapy records?
How do you protect my personal information and therapy records?
How do you protect my personal information and therapy records?
What happens to my therapy records if I stop coming?
What happens to my therapy records if I stop coming?
What happens to my therapy records if I stop coming?
Can family members access each other's therapy information?
Can family members access each other's therapy information?
Can family members access each other's therapy information?
Are there any situations where you would break confidentiality?
Are there any situations where you would break confidentiality?
Are there any situations where you would break confidentiality?
Still have questions? Call us at 818.821.6012 OR
Still have questions? Call us at 818.821.6012 OR
Not Sure If We're the Right Fit?
Take Our 3-Minute Quiz
Quick & Confidential Assessment
Find out in just 3 minutes if our approach matches your needs and lifestyle.
Zero Pressure, Zero Commitment
Get personalized recommendations with no obligation to book anything.
Not Sure If We're the Right Fit?
Take Our 3-Minute Quiz
Quick & Confidential Assessment
Find out in just 3 minutes if our approach matches your needs and lifestyle.
Zero Pressure, Zero Commitment
Get personalized recommendations with no obligation to book anything.
Not Sure If We're the Right Fit?
Take Our 3-Minute Quiz
Quick & Confidential Assessment
Find out in just 3 minutes if our approach matches your needs and lifestyle.
Zero Pressure, Zero Commitment
Get personalized recommendations with no obligation to book anything.
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By conditon
© 2025 Copyright FamilyTime Center. All rights reserved.
Join FamilyTime's newsletter
Receive expert advice, coping strategies, and mental wellness resources from our licensed California therapists - delivered weekly.
By submitting your email, you are consenting to receive emails from FamilyTime Center and accepting the terms.
Find care
By conditon
Types of care
Our approaches
By region
Legal pages
© 2025 Copyright FamilyTime Center. All rights reserved.
Join FamilyTime's newsletter
Receive expert advice, coping strategies, and mental wellness resources from our licensed California therapists - delivered weekly.
By submitting your email, you are consenting to receive emails from FamilyTime Center and accepting the terms.
Find care
By conditon
Types of care
Our approaches
By region
Legal pages
© 2025 Copyright FamilyTime Center. All rights reserved.