Frequently Asked Questions
About Online Therapy
Frequently Asked Questions About
Online Therapy
Find answers to common questions about therapy, insurance, scheduling, and our platform. Still have questions? Give us a call: 818-821-6012
About Our Therapists and Services
What is Family Time Centers?
What is Family Time Centers?
What is Family Time Centers?
What does therapy at FamilyTime Centers cost?
What does therapy at FamilyTime Centers cost?
What does therapy at FamilyTime Centers cost?
What makes Family Time Centers different from other therapy practices?
What makes Family Time Centers different from other therapy practices?
What makes Family Time Centers different from other therapy practices?
Do you only work with families or do you see individuals too?
Do you only work with families or do you see individuals too?
Do you only work with families or do you see individuals too?
What are your therapists' qualifications and experience?
What are your therapists' qualifications and experience?
What are your therapists' qualifications and experience?
Insurance and Payment Information
Who are the therapists at FamilyTime Centers, and what are their qualifications?
Who are the therapists at FamilyTime Centers, and what are their qualifications?
Who are the therapists at FamilyTime Centers, and what are their qualifications?
How do I know if my insurance covers online therapy?
How do I know if my insurance covers online therapy?
How do I know if my insurance covers online therapy?
What if my insurance doesn't cover therapy or I haven't met my deductible?
What if my insurance doesn't cover therapy or I haven't met my deductible?
What if my insurance doesn't cover therapy or I haven't met my deductible?
How does billing work with insurance?
How does billing work with insurance?
How does billing work with insurance?
Can I use my HSA or FSA account for therapy sessions?
Can I use my HSA or FSA account for therapy sessions?
Can I use my HSA or FSA account for therapy sessions?
Therapy Process and Sessions
How do I schedule my first appointment?
How do I schedule my first appointment?
How do I schedule my first appointment?
What happens during the first session?
What happens during the first session?
What happens during the first session?
How often will I need to attend sessions?
How often will I need to attend sessions?
How often will I need to attend sessions?
What should I expect during ongoing therapy sessions?
What should I expect during ongoing therapy sessions?
What should I expect during ongoing therapy sessions?
How long does therapy usually take?
How long does therapy usually take?
How long does therapy usually take?
What if I need to cancel or reschedule a session?
What if I need to cancel or reschedule a session?
What if I need to cancel or reschedule a session?
What technology do I need for online therapy?
What technology do I need for online therapy?
What technology do I need for online therapy?
Privacy and Confidentiality
Is everything I say in therapy completely confidential?
Is everything I say in therapy completely confidential?
Is everything I say in therapy completely confidential?
How secure is online therapy compared to in-person sessions?
How secure is online therapy compared to in-person sessions?
How secure is online therapy compared to in-person sessions?
What if someone in my household might overhear my session?
What if someone in my household might overhear my session?
What if someone in my household might overhear my session?
Do you record our therapy sessions?
Do you record our therapy sessions?
Do you record our therapy sessions?
How do you protect my personal information and therapy records?
How do you protect my personal information and therapy records?
How do you protect my personal information and therapy records?
What happens to my therapy records if I stop coming?
What happens to my therapy records if I stop coming?
What happens to my therapy records if I stop coming?
Can family members access each other's therapy information?
Can family members access each other's therapy information?
Can family members access each other's therapy information?
Are there any situations where you would break confidentiality?
Are there any situations where you would break confidentiality?
Are there any situations where you would break confidentiality?
Still have questions? Call us at 818.821.6012 OR
Still have questions? Call us at 818.821.6012 OR
Insights & Guidance for a Healthier Mind
Explore expert advice, therapy tips, and mental wellness strategies to support your journey to a balanced life.
Insights & Guidance for a Healthier Mind
Explore expert advice, therapy tips, and mental wellness strategies to support your journey to a balanced life.
Insights & Guidance for a Healthier Mind
Explore expert advice, therapy tips, and mental wellness strategies to support your journey to a balanced life.
Not Sure If We're the Right Fit?
Take Our 3-Minute Quiz
Quick & Confidential Assessment
Find out in just 3 minutes if our approach matches your needs and lifestyle.
Zero Pressure, Zero Commitment
Get personalized recommendations with no obligation to book anything.
Not Sure If We're the Right Fit?
Take Our 3-Minute Quiz
Quick & Confidential Assessment
Find out in just 3 minutes if our approach matches your needs and lifestyle.
Zero Pressure, Zero Commitment
Get personalized recommendations with no obligation to book anything.
Not Sure If We're the Right Fit?
Take Our 3-Minute Quiz
Quick & Confidential Assessment
Find out in just 3 minutes if our approach matches your needs and lifestyle.
Zero Pressure, Zero Commitment
Get personalized recommendations with no obligation to book anything.
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By conditon
© 2025 Copyright FamilyTime Center. All rights reserved.
Join FamilyTime's newsletter
Receive expert advice, coping strategies, and mental wellness resources from our licensed California therapists - delivered weekly.
By submitting your email, you are consenting to receive emails from FamilyTime Center and accepting the terms.
Find care
By conditon
Types of care
Our approaches
By region
Legal pages
© 2025 Copyright FamilyTime Center. All rights reserved.
Join FamilyTime's newsletter
Receive expert advice, coping strategies, and mental wellness resources from our licensed California therapists - delivered weekly.
By submitting your email, you are consenting to receive emails from FamilyTime Center and accepting the terms.
Find care
By conditon
Types of care
Our approaches
By region
Legal pages
© 2025 Copyright FamilyTime Center. All rights reserved.