Introduction

FamilyTime Centers uses cookies and similar technologies to enhance your website experience, analyze site usage, and improve our services. We respect your privacy choices and provide transparent information about our tracking practices in accordance with California privacy laws and digital marketing best practices.

What Are Cookies

Definition: Cookies are small text files that are placed on your computer or mobile device when you visit our website. These files contain information that can be read by our website on subsequent visits to provide a more personalized and efficient user experience.

Types of Data Storage: In addition to traditional cookies, we may use:

• Local storage objects

• Session storage

• Web beacons (pixel tags)

• Similar tracking technologies

• Mobile device identifiers

Cookie Functionality: Cookies enable various website functions including:

• Remembering your preferences and settings

• Keeping you logged into secure areas

• Analyzing how you use our website

• Providing personalized content and recommendations

• Ensuring website security and preventing fraud

  
  
  

Types of Cookies We Use

Strictly Necessary Cookies:

• Purpose: Essential for basic website functionality and security

• Examples: Authentication cookies, security tokens, load balancing

• Duration: Session-based or short-term persistent

• User Control: Cannot be disabled without impairing website functionality

• Data Collected: Login status, security preferences, basic navigation data

Functional Cookies:

• Purpose: Remember your preferences and improve your experience

• Examples: Language preferences, accessibility settings, form data

• Duration: Typically 30 days to 1 year

• User Control: Can be disabled with some loss of convenience features

• Data Collected: User preferences, accessibility needs, customization choices

Analytics Cookies:

• Purpose: Help us understand how visitors use our website

• Examples: Google Analytics, internal traffic analysis tools

• Duration: Typically 30 days to 2 years

• User Control: Can be disabled through cookie preferences

• Data Collected: Page views, time spent, navigation patterns, device information

Marketing and Advertising Cookies:

• Purpose: Deliver relevant content and measure advertising effectiveness

• Examples: Social media integration, retargeting pixels, conversion tracking

• Duration: Varies from 30 days to 2 years

• User Control: Can be disabled through cookie preferences

• Data Collected: Interests, demographics, interaction with marketing content

  
  
  

How We Use Cookie Data

Website Optimization:

• Analyze popular content and pages

• Identify technical issues and improvements

• Optimize loading times and performance

• Ensure cross-device compatibility

• Monitor security threats and vulnerabilities

User Experience Enhancement:

• Personalize content based on interests

• Remember accessibility preferences and settings

• Provide relevant educational resources

• Streamline appointment booking and communication

• Offer customized navigation and interface options

Healthcare Service Delivery:

• Maintain secure patient portal sessions

• Enable telehealth platform functionality

• Protect against unauthorized access

• Ensure HIPAA-compliant data transmission

• Support clinical workflow and documentation

  
  
  

Your Cookie Choices and Controls

Browser Settings:

• Most browsers allow you to control cookie settings

• You can block all cookies, accept only certain types, or delete existing cookies

• Browser help sections provide specific instructions for cookie management

• Incognito/private browsing modes limit cookie storage

Cookie Preference Center:

• Available on our website for granular cookie control

• Allow/disallow specific types of cookies

• Update preferences at any time

• Clear explanations of each cookie category and purpose

Opt-Out Tools:

• Google Analytics opt-out browser add-on

• Industry opt-out tools like Network Advertising Initiative (NAI)

• Digital Advertising Alliance (DAA) opt-out tools

• Platform-specific opt-out mechanisms

  
  
  

Data Security and Privacy

Encryption: All cookie data transmitted using industry-standard encryption protocols

Access Controls: Limited access to cookie data by authorized personnel only

Data Minimization: We collect only the minimum cookie data necessary for stated purposes

Retention Limits: Cookies automatically expire according to specified timeframes

HIPAA Compliance: Healthcare-related cookies maintain full HIPAA privacy protections

Contact Information

For questions about our cookie policy or to request cookie-related assistance:

Email: Support@familytimecenters.com Subject Line: "Cookie Policy Inquiry" Response Time: 5 business days for cookie-related questions

We are committed to transparency about our cookie practices and respecting your privacy choices while providing the best possible website experience.