Family Time Center is committed to serving all members of the Los Angeles community, including those covered by L.A. Care Health Plan, Los Angeles County's local health plan. We understand the unique needs of L.A. Care members and work closely with the plan to ensure seamless access to quality mental health services.
Our team is experienced in navigating L.A. Care's provider network requirements and authorization processes, making it easy for you to access the therapy services you need. We're dedicated to providing culturally competent care that reflects the diversity of Los Angeles communities served by L.A. Care.
Does L.A. Care Health Plan Cover Online Therapy?
Yes, L.A. Care Health Plan covers online therapy services as part of their comprehensive behavioral health benefits for Los Angeles County residents. As a local health plan committed to serving diverse communities, L.A. Care recognizes the importance of accessible mental health care through telehealth platforms. Your online therapy sessions with Family Time Center are covered under the same terms as in-person visits, ensuring you can access quality mental health care from the comfort and safety of your own home.
How Does the L.A. Care Health Plan Insurance Verification Process Work?
At Family Time Center, we streamline the L.A. Care Health Plan insurance verification process to ensure Los Angeles County residents have seamless access to mental health services. Our billing specialists understand L.A. Care's unique provider network requirements and authorization processes, working directly with the plan to verify your benefits and eliminate any barriers to accessing care.
What Information We Need:
Your L.A. Care member ID number from your insurance card
Group number or plan code
Your date of birth
Primary cardholder's information if you're a dependent
Your specific L.A. Care plan type (Cal MediConnect, Medi-Cal, etc.)
What We Verify with L.A. Care for You:
Your current L.A. Care coverage status and eligibility
Mental health benefits and copay requirements
Authorization requirements for outpatient therapy services
Number of covered therapy sessions per benefit period
Coverage for family therapy and specialized treatments
Provider network status and referral requirements
Coordination with other insurance if you have dual coverage
Coverage for telehealth and online therapy services
Timeline and Next Steps: L.A. Care insurance verifications typically take 1-2 business days due to their comprehensive review process. We'll provide you with detailed information about your benefits, including any necessary authorizations or referrals needed before beginning treatment. Our team will handle all communication with L.A. Care to ensure your path to mental health care is as smooth as possible.
Find care with FamilyTime Center
Finding the right therapist can feel overwhelming, especially when you're already struggling with the challenges that brought you here. You don't have to figure this out alone—our experienced team of California-licensed therapists specializes in the exact issues you're facing. Whether you're dealing with anxiety, depression, trauma, or life transitions, we're here to provide the compassionate, evidence-based care you deserve. Take that brave first step today by scheduling a consultation, and let us help you find the path to healing and growth.
How Much Does Therapy Cost With L.A. Care Health Plan?
Understanding your therapy costs with L.A. Care Health Plan is essential for planning your mental health care budget, and at Family Time Center, we're committed to providing complete transparency about what you can expect to pay as a Los Angeles County resident. The good news is that L.A. Care's focus on community health means therapy is designed to be accessible and affordable for all income levels throughout the county. You can learn more about L.A. Care's mental health benefits here.
In-Network Therapists (Family Time Center): When you choose Family Time Center for your mental health care, you'll benefit from our in-network rates with L.A. Care, which are structured to remove financial barriers to mental health treatment. Most of our L.A. Care clients pay little to no copay per session, depending on their specific plan type and eligibility. For a better understanding of copays, see what a copayment means. Here's how different L.A. Care plan types typically structure mental health costs:
Medi-Cal Plans: These plans typically offer $0 copays for mental health services, making therapy completely free at the point of service for eligible members. More details on L.A. Care Medi-Cal plans.
Cal MediConnect Plans: These dual-eligible special needs plans usually feature $0 copays for behavioral health services, recognizing the importance of accessible mental health care. Learn more about L.A. Care Cal MediConnect plans.
Commercial Plans: L.A. Care's commercial insurance products typically feature low copays ranging from $10-$25 per session, with comprehensive coverage for individual therapy, family therapy, and specialized treatments. See L.A. Care commercial insurance plans.
Community Resource Integration: L.A. Care often coordinates with community mental health programs and sliding scale options to ensure that cost is never a barrier to receiving needed mental health services in Los Angeles County. Find out more about L.A. Care community programs.
It's important to understand that as an L.A. Care network provider, Family Time Center offers contracted rates that prioritize accessibility, ensuring you receive maximum value from your community-focused health plan.
Out-of-Network Considerations: Since Family Time Center is in-network with L.A. Care, choosing our services ensures you receive the maximum benefit from your coverage:
Limited Out-of-Network Coverage: Most L.A. Care plans provide minimal or no out-of-network coverage for mental health services, making in-network providers like Family Time Center the most cost-effective choice.
Community-Focused Care: L.A. Care's network is designed to serve Los Angeles County residents with culturally competent, accessible care.
Common L.A. Care Plans We Accept: Family Time Center is proud to serve L.A. Care members throughout Los Angeles County. Our L.A. Care partnerships include:
Even if your specific plan isn't immediately recognizable by name, we encourage you to contact us for verification. L.A. Care frequently updates plan structures to better serve Los Angeles County residents.
Do I Need a Referral for Therapy With Optum?
Most L.A. Care Health Plan members do not need a referral for outpatient mental health services, as the plan recognizes the importance of accessible behavioral health care for Los Angeles County residents. However, referral requirements can vary depending on your specific L.A. Care plan type and whether you're enrolled in Medi-Cal or commercial coverage.
Medi-Cal Plans: Typically no referral needed for outpatient therapy – you can contact Family Time Center directly to schedule services
Cal MediConnect Plans: Usually no referral required for behavioral health services, though care coordination may be recommended
Commercial HMO Plans: May require a referral from your primary care physician, though mental health services often have streamlined access
Integrated Care Models: L.A. Care's focus on coordinated care means that even when referrals aren't required, they may facilitate communication between your primary care provider and mental health team
At Family Time Center, we understand L.A. Care's various plan structures and can help determine if any referrals or authorizations are needed for your specific situation.
Pre-Authorization Requirements: L.A. Care generally supports accessible mental health care with minimal barriers. Most outpatient therapy services don't require pre-authorization, though some specialized treatments may need approval. We'll verify any authorization requirements during your initial scheduling call.
What Conditions Are Covered?
Aetna covers a wide range of mental health conditions including:
For a complete list of covered conditions and specialized treatment approaches, [click here to view our full range of services] or contact us to discuss how we can help with your specific mental health needs.
What Therapy Services Does Family Time Center Provide?
Family Time Center offers comprehensive therapy services that are covered by most Aetna plans, designed to meet the diverse mental health needs of individuals and families throughout Los Angeles. Our flexible service options ensure that you can receive the right type of care for your specific situation.
Covered therapy services include:
Whether you're seeking support for yourself, your child, or your entire family, we provide personalized care that addresses your unique circumstances. All of our services are delivered by licensed mental health professionals who specialize in their respective areas of expertise.
What Types of Therapy Does Family Time Center Offer?
At Family Time Center, we specialize in evidence-based therapy approaches that are covered and proven effective for treating various mental health conditions. Our licensed therapists are trained in multiple therapeutic modalities to ensure we can provide the most appropriate treatment for your specific needs.
Covered therapy approaches include:
Any evidence-based therapy approach that is utilized for diagnosis and treatment of mental health conditions typically qualifies for coverage under Aetna plans. Our therapists work collaboratively with you to determine which therapeutic approach will be most effective for your specific situation and goals.
Learn more about our therapy approaches and treatment specialties here or contact us to discuss which therapeutic method might be the best fit for you and your family's needs.
Why Choose Family Time Center for Your Insurance-Covered Online Therapy?
Navigating therapy and health insurance can be challenging, especially because this process has many misconceptions, like that all therapists take insurance or that only severe mental health issues require therapy. At Family Time Center, we make the process of finding the right therapist for you and your family easy through comprehensive services and benefits designed to eliminate confusion and stress.
Educational Resources
Navigating therapy and health insurance can be challenging, especially because this process has many misconceptions, like that all therapists take insurance or that only severe mental health issues require therapy. At Family Time Center, we make the process of finding the right therapist for you and your family easy through comprehensive services and benefits designed to eliminate confusion and stress.
Insurance Provider Information
We streamline the process of finding covered services with our comprehensive network of in-network therapists. This transparency dispels any myths about therapy availability and insurance coverage and reduces anxiety around finding a qualified therapist in your network.
Answers to Your Most Common Questions
Our experienced team addresses common questions like therapy coverage, what to do if a therapist is out of network, and the denial process. By providing clear answers to these questions, we can alleviate fears and any uncertainties stopping you from trying therapy. View our blog for in-depth articles on insurance topics, check our FAQ page for quick answers to common concerns, or contact us directly to discuss your specific insurance situation with our knowledgeable team.
Personalized Matching
We have a personalized therapist matching service, allowing us to connect families with therapists based on their specific needs and preferences. Our customized approach lets us find the best fit for you while ensuring all clients find a provider that accepts their insurance. Choosing us gives you the space to focus on your mental health journey instead of navigating the complexities of insurance coverage.
